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Gurantee

We gurantee 7 days free cancelation

Time is Gold

Our Fast Delivery will save your gold

Top Star

Meet the top star-high quality beauty items

Authenticity

Style On Emily sells only authentic brand products

FREQUENTLY ASKED QUESTIONS (FAQ)

Payment

At our online store, we understand the importance of flexibility and security when it comes to payments. That’s why we’ve made sure you have a variety of payment options available to you. Here’s how you can pay for your purchases:

Credit and Debit Cards: We accept a wide range of credit and debit cards for your convenience. You can use any of the following cards to make a purchase by Stripe:

  • Visa
  • MasterCard
  • American Express
  • Union Pay

Using your card is simple and secure. At checkout, you’ll be asked to enter your card details, including the card number, expiration date, and CVV code. Rest assured, our payment gateway uses the latest encryption technology to keep your personal information safe and secure.

Delivery

International Shipping

  • Upon the order request, the goods will be shipped to Hong Kong from Korea by Air shipment 

Local Delivery

  • Once the goods arrives Hong Kong, the customs clearance will proceed and deliver them to the consolidation area.
  • From the consolidation area, the goods will be delivered separately to the customer by SF express, Pickupp or any other local delivery agent.
  • For futher details, please contact us by Whatsapp (+82-10-2583-9720)

ORDER CANCELATION

  • We do not offer the free cancelation as the goods will be shipped to the airport immediatly for the express delivery.
  • If the order should be canceled, the customer should arrange and pay for the delivery fee to our warehouse in Hong Kong.
  • For futher details, please contact us by Whatsapp (+82-10-2583-9720)

RETURN

  • The goods can be returned only uppon our confirmation.

REFUND

  • Full/Partial refund processing time is 7-14 workiing days by ThePlace.

Shipping Policy

DELIVERY COST : HKD 30

  • We offer the fixed delivery cost for all orders.

ORDER PROCESSING & DELVIERY TIME

  • Day 1 : All orders are processed for packing.
  • Day 2-3 : Goods to be sent out to the airport
  • Day 4-6 : Goods arrives to Hong Kong and Customs Clearance in process
  • Day 7 : Goods delivery to the local delivery agency
  • Day 8-10 : Local delivery agency proceed the delivery
  • Day 10-12 : You can track your order at real time with the tracking No. that we gave you by Whatsapp
  • Day 13-14 : You finally receive the goods !

TRACKING YOUR ORDER

  • Once the goods arrives to HK, we will send you the notification message with Local Tracking No. by Whatsapp.

Exchanges

Exchange Process

  • The customer can request for exchange only in case of below situation

Exchange Acceptable only if..

  • The goods are defected or damaged when it’s arrival
  • Exchange request should be made in 7days upon the goods receipt

Exchange Not Acceptable if..

  • Order has been made by Mistake (size, color, etc )
  • 7 days past after the receipt of goods
  • The packing or goods is opened/damaged/used

Most Asked Quastion

We are alwasy welcome the business partner.

To start, please fill up our contact form at CONTACT US menu

Your order is under process right after the order has been made.

ORDER PROCESSING & DELVIERY TIME

  • Day 1 : All orders are processed for packing.
  • Day 2-3 : Goods to be sent out to the airport
  • Day 4-6 : Goods arrives to Hong Kong and Customs Clearance in process
  • Day 7 : Goods delivery to the local delivery agency
  • Day 8-10 : Local delivery agency proceed the delivery
  • Day 10-12 : You can track your order at real time with the tracking No. that we gave you by Whatsapp
  • Day 13-14 : You finally receive the goods !

TRACKING YOUR ORDER

  • Once the goods arrives to HK, we will send you the notification message with Local Tracking No. by Whatsapp.